| Private Cloud environment: | Dedicated Private Cloud Servers in multiple data centers around the world. Locations: Helsinki (FIN), Moscow (RUS), Hong Kong (CHI), Dubai (UAE), London (ENG), USA (TX), Paris (FRA) and Nurenberg (GER). |
| Product development: | Based on Liana Technologies' own product development in Oulu, Finland. |
| Operating system: | Debian GNU/Linux. |
| Programming language: | PHP with latest security updates |
| Source code: | Utilizes open source code components, core system is made by Liana Technologies' own product development. Different licensing models available. |
| Database: | PostgreSQL private database for each customer. |
| Network connection: | Dedicated 100Mbit / s network connection on standard package, backbone 1Gbit / s, authenticated and duplicated. CDN configurations available upon request. |
| Network security: | Firewall protected, with active intrusion detection and monitoring. 24/7 @365 monitoring and protection against DDOS. |
| Power supply: | Backup power supply secured with UPS and generator. |
| Backup: | In-built versioning for instant data restore. Automatic backups every night, physically to a different location. |
| Access control: | Yes, only with an escort. |
| Fault tracking and duty on call: | 24/7 @ 365. |
| Security and protection: | @ 365 surveillance and critical updates immediately if needed. |
| Customer data: | Customer-specific dedicated database, access of other customers blocked. Files differentiated in the file system.. |
| Domain names: | Yes, 4x redundant in three different countries. |
| Standard SLA: | 99% |
| SLA Pro Support™: | 99.95% |
- User-friendly browser-based site management
- Administration protected with personal password
- Site updating either from management panel or directly from website view
- Centralized management of several sites and language versions
- User support (telephone, email, chat) is always included in the service
